Privacy Policy
Your Privacy
F.P. Celeste Mixology ("we", "us") provides wedding bartending and mobile bar services in the Dallas–Fort Worth area. This policy explains what information we collect through fpceleste.com and when you work with us, how we use it, who we share it with, and the choices you have.
Information we collect
Information you give us. When you send an inquiry, we receive what you enter in the form: your name, email address, phone number, wedding date, the service you asked about (if you clicked one), and your agreement to calls and texts about your inquiry (including automated or AI-voice calls), which you give by submitting the form. We keep a record of each agreement, including the date and time, the wording you agreed to and the phone number. If you book with us, we also collect the details needed to plan and deliver your event, such as your timeline, drink menu, venue contacts and payment information.
Messages and calls. We keep the emails and texts we exchange with you, notes from our calls, and, where we tell you at the start of a call that it is being recorded, the recording and transcript of that call.
Information collected automatically. Like most websites, our site and the services it uses receive basic technical information when you visit, such as your IP address, browser type, device type and the pages you view. We use Vercel Web Analytics and Speed Insights to count visits and measure page speed. They do not use cookies and do not identify you personally. We do not use advertising trackers on this site.
How we use your information
- To reply to your inquiry, check our availability and send you a quote.
- To plan, coordinate and deliver your bar service, including working with your venue, planner and our alcohol concierge partner.
- To take payment and keep business and tax records.
- To send you marketing emails and texts about our services, offers and availability, as described below.
- To keep our site working and secure, and to meet our legal obligations.
Emails, texts and calls
We may send marketing emails and texts, such as seasonal availability, offers and news about our services.
Email. Every marketing email includes an unsubscribe link. You can also ask us to stop at any time. We will still send messages about an inquiry or booking you have with us.
Text messages. We send marketing texts only to people who have separately agreed to receive them, for example by replying YES when we ask. Sending an inquiry through our website does not sign you up for marketing texts. Agreeing is never a condition of booking with us. Message frequency varies. Message and data rates may apply. Reply STOP to any text to stop receiving them, or HELP for help. If you agreed to calls and texts about your inquiry, we use that agreement only for calls and texts that follow up on your inquiry, not for sales calls or general marketing texts. Opting out of one kind of text does not change your choice about the other unless you ask; just tell us if you want all texts to stop.
Phone calls, including automated and AI calls. When you send an inquiry through our website, you agree, in the statement next to the submit button, that we may call and text you about your inquiry, using automated technology or an AI-generated or prerecorded voice. For example, our AI assistant may call shortly after you send your inquiry to confirm your details, answer questions, check availability for your date and arrange a conversation with our team. Agreeing is never a condition of booking or buying anything from us. We place these calls only from 9am to 8pm Monday to Saturday and from noon to 8pm on Sunday, in your local time. At the start of each call, our AI assistant will tell you that it is an AI assistant calling for F.P. Celeste Mixology, why it is calling, that the call is recorded and how to opt out, and it will give you a number to call us back. If you ask, it will tell you truthfully that it is an AI, and it will put you in touch with a person on request.
Stopping calls and texts. You can withdraw your agreement at any time and in any reasonable way: say "stop" or "don't call me" on a call, use the opt-out the AI assistant offers, reply STOP to a text, or email or call us using the details below. We will stop automated and AI calls and texts as soon as we can, and in any case within 10 business days, and add your number to our do-not-call list. We may send one text confirming your opt-out. If you would rather not receive automated or AI calls, email or call us instead of using the form, or tell us on the first call, and we will only contact you by email or personally.
We do not share your mobile number or your agreement to receive calls or texts with anyone else for their own marketing. Text messaging and calling consent and phone numbers are not shared with third parties or affiliates for marketing purposes.
Who we share your information with
We do not sell your personal information, and we do not share it with anyone for their own marketing. We share it only with:
- Partners we work with directly on your event, such as our alcohol concierge partner (who receives your guest count, date, venue and drink menu to calculate and deliver your order), and your venue or planner when we coordinate with them.
- Tools we use to run the business, which handle information only on our behalf. These include Formspree (delivers inquiries from our website form), Vercel (hosts this website and provides cookie-free visit statistics), Google (email, fonts and the map on our site), Behold (shows our Instagram posts on the site), and the email, texting, calling (including AI voice), scheduling and payment services we use. Our calling service processes your phone number, the call audio and transcripts only to place and record calls for us.
- When required by law, such as in response to a valid legal request, or to protect our rights, our clients or others.
Cookies and third-party content
Our site does not set its own advertising or analytics cookies; our visit statistics are cookie-free. Parts of the page are loaded from other services (Google Fonts, Google Maps and Behold for Instagram posts), and those services may receive your IP address and set their own cookies under their own privacy policies. You can block or delete cookies in your browser settings.
How long we keep your information
We keep inquiry details for as long as we need them to respond and follow up. If you book with us, we keep your event and payment records for as long as needed to deliver your event and meet tax and legal requirements. If you unsubscribe from marketing or ask us to stop calling or texting, we keep a record of that so we don't contact you again. We keep records of your agreement to calls and texts, and of any opt-out, for at least 5 years.
Your choices and rights
You can ask us at any time to:
- tell you what information we have about you and give you a copy;
- correct information that is wrong;
- delete your information, unless we need to keep it for a booking or by law;
- stop sending you marketing emails or texts, or stop calling or texting you about your inquiry.
To make a request, contact us using the details below. We will respond within 45 days, and we won't treat you differently for asking. Depending on where you live, you may have additional rights under your state's privacy laws, and we will honor them.
How we protect your information
We use reputable service providers and limit access to your information to the people who need it to serve you. No method of sending or storing information online is completely secure, but we take reasonable steps to protect what you share with us.
Children
Our services are for adults planning events. We do not knowingly collect information from anyone under 18.
Changes to this policy
If we change this policy, we will update the date at the top of this page. If the changes are significant, we will let current clients know.
Contact us
F.P. Celeste Mixology
Dallas–Fort Worth, Texas
Email: fpcelestemixology@gmail.com
Phone: (469) 744-8983